Strong Password Policy

Estimated release date: 07/17/24

Overview:

Why are we changing our password policy?

Trimble Pay is introducing a new password policy to enhance our applications security and align with industry best practices for platform security.

New Password Requirements

• 8 character minimum
• 64 character maximum
• Passwords must adhere to the following requirements
  • The password may contain alphabetic letters
  • The password is a mix of uppercase and lowercase letters
  • The password contains a digit
  • The password contains a special character such as !, $, ^, *, or +"

Annual Updates

• Passwords must be changed annually
• Each time you change your password, the clock is reset
• You will receive two emails in advance of your password expiring
  • 7 days in advance
  • The day of expiration
• If your password expires, you will be forced to create a new password the next time you login

Step 1:

If your password does not meet our new password policy as outlined above, for security purposes you will be asked to reset your password

 

Step 2:

Enter your Trimble Pay account email address and click "Reset Password".

Step 3:

Check your email. (Email will be from [e-mail]). Subject line: TRIMBLE PAY SECURITY ALERT: Reset Password Request.  Click "Reset password". 

 

Step 4:

Enter a new password, confirm password and click "Reset password". 

Password requirements: 

• At least eight characters
• Uppercase and lowercase character
• One special character
• One number

Step 5:

Enter your email and new password. Then click "Login". 

*Make sure you are typing your new password. Sometimes autosaved passwords have not been updated.